Policies

  • Feel free to cancel or reschedule your appointment if you are feeling unwell or suspect to have been in contact with someone who is ill. It is much appreciated if you let us know ahead of time! 

  • No-shows are NOT permitted. No-shows or on-the-day cancellations without a valid reason will result in no future appointments. We only book new one client per day and this is to ensure our time is respected.

Cancellation

Deposit

  • We do NOT accept deposits! :) We like to have the client decide at the consultation if they want to continue with the procedure. However, please let us know at least 48 hours in advance if you want to reschedule or cancel the appointment. Full payment is expected in-person at the end of the appointment. 

Release Waiver Form and COVID-19 Screening Intake Form

  • The Release Waiver Form and COVID-19 Screening Intake Form must be reviewed prior to booking an appointment to ensure you are the right candidate for the procedure.  FAQ should also be reviewed.

  • We reserve the right to refuse service for any given reason.

Refunds

  • All services are non-refundable.  We do not start or finish until you are 100% satisfied with your brows.

The Brow Bar is following these enhanced procedures to prevent the spread of COVID-19:

  • Only one new client is booked each day to decrease risk of exposure.

  • Additional guests are not allowed.

  • Each client must wait in their car until their scheduled appointment time.

  • Each client required to wash hands upon arrival and before leaving.

  • Non-contact forehead or wrist temperatures will be taken for each client at the start of each session.

  • Both client and technician must wear masks for the entire appointment.

  • Your technician will thoroughly wash hands, wear sterile gloves and a newly-washed apron for each client.

  • Your semi-permanent tattoo needles and microblades are sterile, single-use, and disposed of after your treatment.

  • Sterile, single-use disposable items will be used when possible (gauze, gloves, saline solution, cotton swabs, Vaseline).

  • All surfaces are wiped thoroughly with hospital grade disinfectant (CaviWipes) before and after each client.

  • All client belongings are placed in a clean storage container wiped thoroughly with CaviWipes before and after each client.

  • Each client has the flexibility to cancel and reschedule appointment if they are feeling unwell, or suspects if they have been in contact with someone who is ill.

  • Your technician will notify you and cancel appointment if they are feeling unwell, or suspects if they have been in contact with someone who is ill.